Service Advisor Resume

Service Advisor Resume

service-advisor-resume

Please see below a sample resume for a Service Advisor. This is just a starting ground. Once you’re done with your resume, make sure you email it to us at fixedopjobs@ymail.com to review it, keep it on file, and network for you. Most importantly, make sure you subscribe to the website to keep informed about new Automotive Service Advisor Jobs.

Service advisor Sample Resume

Service Writer Sample Resume

James Nettles

105 Mutton Town Road

Portland, Wa 97104

222-429-8146

j.nettles@emailaddress.com


Job Objective: To obtain a position as a Automotive Service Advisor with growing organization where there is room for advancement within the field.

Highlights of Qualifications

  • Remarkable experience in explaining the service needs of each client’s vehicle
  • In-depth knowledge of automobile systems and repair procedures
  • Ability to sell additional services according to dealership standards
  • Ability to review individual client needs and to ask for the sale
  • Excellent presentation and telephone skills
  • Strong communication and organizational skills
  • Proven negotiation, sales and closing skills

Professional Experience


Automotive Service Advisor
August 2005 – Present
AutoNation,
Portland, WA
Responsibilities:
  • Recruited and supervised the service technicians for their team and monitored their performance in servicing customers.
  • Provided training on administrative policies and procedures for their team.
  • Encouraged technicians to keep their skills up-to-date through periodic technical training on new systems.
  • Maintained Customer Service Index (CSI) rating by resolving customer complaints as per dealership policy.
Automotive Service Advisor
May 2000 – July 2005
Stevens Ford,
Portland, WA
Responsibilities:
  • Negotiated the cost of repairs to develop fleet pricing when necessary.
  • Verified the need for and authorized mechanical repairs as necessary to maintain driver safety and vehicle reliability
  • Interacted with the co-workers, team members, management, clients and others in a professional manner.

Education


HighSchoolDiploma
Bristol Central High School, Bristol, CT

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